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0You have subscribed to our digitalized loyalty card and we want to show you how privacy is a key aspect of our client relationship.
First of all, you should know that Yves Rocher has strong privacy standards protecting your privacy. Everything we do regarding your data is guided by clear principles:
Therefore, we want to inform you of the processing activities linked to the digitalization of your loyalty card as well as help you configure your (mobile) notifications. Click on a title below to get a shortcut to the information you want to know more about.
Except the type of device you are using, we only process the personal data already related to your loyalty program:
Your name
Your loyalty card number
Your loyalty points balance
The type of mobile phone you use
Except the type of device you are using, we only process the personal data already related to your loyalty program:
Your name
Your loyalty card number
Your loyalty points balance
The type of mobile phone you use
Your personal data remain completely yours at all time. Then you have full rights on it. You may request access, rectification, deletion or restriction of processing of your personal data that we hold.
Your personal data remain completely yours at all time. Then you have full rights on it. You may request access, rectification, deletion or restriction of processing of your personal data that we hold.
If you want to exercise your rights or just ask a question about your personal data, you can directly contact us through our dedicated Data Protection Rights Form here or write us a letter at Groupe Rocher – Group DPO, 7 chemin de Bretagne, 92130 Issy-les-Moulineaux, France.
Apart from you and Yves Rocher, the only recipient is our provider Captain Wallet. They technically support us in order for you to have the best experience with your new digitalized loyalty card.
Apart from you and Yves Rocher, the only recipient is our provider Captain Wallet. They technically support us in order for you to have the best experience with your new digitalized loyalty card.
That is the only use they make of your data. For reasons of technical efficiency, your data may be transferred outside your country for storage or processing, but never outside the European Union to ensure a high level of protection for your data.
Your personal data will be deleted as soon as you decide to delete your loyalty card from your Wallet application (no later than 7 days after you decide to delete your loyalty card).
If you want to completely delete your Yves Rocher loyalty account, you will need to go to your personal account settings here (link).
Your personal data will be deleted as soon as you decide to delete your loyalty card from your Wallet application (no later than 7 days after you decide to delete your loyalty card).
If you want to completely delete your Yves Rocher loyalty account, you will need to go to your personal account settings here (link).
For digitalization of your loyalty card: it is legally based on your consent and you can withdraw your consent at any time. Basically, you decide! If you withdraw your consent, we will immediately stop processing your personal data for this purpose. In order to do that, you just have to delete your Yves Rocher Card from your Wallet.
For digitalization of your loyalty card: it is legally based on your consent and you can withdraw your consent at any time. Basically, you decide! If you withdraw your consent, we will immediately stop processing your personal data for this purpose. In order to do that, you just have to delete your Yves Rocher Card from your Wallet.
For personalized offers sent through the Wallet application: it is legally based on what the law calls “legitimate interest” of Yves Rocher or willing to offer you the best Yves Rocher experience. You can deactivate these personalized offers directly through your Wallet application.
Yves Rocher is responsible for the processing of your personal data, our Data Protection Officers make sure that your personal data are processed in accordance to our Yves Rocher Privacy Standards and the European rules under the General Data Protection Regulation (GDPR) which are among the most protective in the world.
Yves Rocher is responsible for the processing of your personal data, our Data Protection Officers make sure that your personal data are processed in accordance to our Yves Rocher Privacy Standards and the European rules under the General Data Protection Regulation (GDPR) which are among the most protective in the world.
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