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Yves Rocher
0

Your Privacy &
Digital Loyalty Card

Thank You !

You have subscribed to our digitalized loyalty card and we want to show you how privacy is a key aspect of our client relationship.

First of all, you should know that Yves Rocher has strong privacy standards protecting your privacy. ​Everything we do regarding your data is guided by clear principles:

  • Transparency
  • Security
  • Ethics
  • Control

​Therefore, we want to inform you of the processing activities linked to the digitalization of your loyalty card as well as help you configure your (mobile) notifications. Click on a title below to get a shortcut to the information you want to know more about.

What are your personal data we process for our digitalized loyalty program?

Except the type of device you are using, we only process the personal data already related to your loyalty program:

  • Illustration of a company badge

    Your name

  • Illustration of an Yves Rocher loyalty card

    Your loyalty card number

  • Illustration of an Yves Rocher loyalty card with points

    Your loyalty points balance

  • Illustration of a phone

    The type of mobile phone you use

What are your personal data we process for our digitalized loyalty program?

Except the type of device you are using, we only process the personal data already related to your loyalty program:

  • Illustration of a company badge

    Your name

  • Illustration of an Yves Rocher loyalty card

    Your loyalty card number

  • Illustration of an Yves Rocher loyalty card with points

    Your loyalty points balance

  • Illustration of a phone

    The type of mobile phone you use

What are your rights?

Your personal data remain completely yours at all time. Then you have full rights on it. You may request access, rectification, deletion or restriction of processing of your personal data that we hold.​

What are your rights?

Your personal data remain completely yours at all time. Then you have full rights on it. You may request access, rectification, deletion or restriction of processing of your personal data that we hold.​

If you want to exercise your rights or just ask a question about your personal data, you can directly contact us through our dedicated Data Protection Rights Form here or write us a letter at Groupe Rocher – Group DPO, 7 chemin de Bretagne, 92130 Issy-les-Moulineaux, France.

Who has access to your personal data?

Apart from you and Yves Rocher, the only recipient is our provider Captain Wallet. They technically support us in order for you to have the best experience with your new digitalized loyalty card.

Who has access to your personal data?

Apart from you and Yves Rocher, the only recipient is our provider Captain Wallet. They technically support us in order for you to have the best experience with your new digitalized loyalty card.​

That is the only use they make of your data. For reasons of technical efficiency, your data may be transferred outside your country for storage or processing, but never outside the European Union to ensure a high level of protection for your data.

When do we delete your personal data?

Your personal data will be deleted as soon as you decide to delete your loyalty card from your Wallet application (no later than 7 days after you decide to delete your loyalty card).

If you want to completely delete your Yves Rocher loyalty account, you will need to go to your personal account settings here (link).

When do we delete your personal data?

Your personal data will be deleted as soon as you decide to delete your loyalty card from your Wallet application (no later than 7 days after you decide to delete your loyalty card).

If you want to completely delete your Yves Rocher loyalty account, you will need to go to your personal account settings here (link).

Who’s protecting your data?

Yves Rocher is responsible for the processing of your personal data, our Data Protection Officers make sure that your personal data are processed in accordance to our Yves Rocher Privacy Standards and the European rules under the General Data Protection Regulation (GDPR) which are among the most protective in the world.

Who’s protecting your data?

Yves Rocher is responsible for the processing of your personal data, our Data Protection Officers make sure that your personal data are processed in accordance to our Yves Rocher Privacy Standards and the European rules under the General Data Protection Regulation (GDPR) which are among the most protective in the world.

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